Telehealth services are now available at Gastro Health, allowing patients to get the care they need from the safety of home. Patients need to have access to a smartphone, tablet or computer that has a camera and a microphone. 

Our doctors are using a variety of methods to facilitate the visits – Zoom, GoToMeeting, eClinicalWorks Healow, doxy.me, Skype and WhatsApp. When you call to schedule, our teammates will walk you through the process to see what’s best for you and help you get set up.

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Patient Instructions

Ahead of your visit, our team will email you a copy of the instructions and your meeting ID. You can also download patient instructions below.

  • During the COVID-19 pandemic, Medicare and commercial insurance companies have loosened restrictions related to telehealth care. We recommend contacting your insurance provider with any specific questions regarding your plan coverage. You can visit your insurance providers website to find updated information or call the number on the back of your insurance card.

  • For Medicare patients, copays and deductibles do apply to telehealth services; however, most commercial payors are waiving these fees. We recommend contacting your insurance provider with specific questions regarding coverage under your insurance plan.

  • During the COVID-19 pandemic, Medicare and commercial insurance companies have loosened restrictions related to telehealth care. We recommend contacting your insurance provider with any specific questions regarding your plan coverage. You can visit your insurance providers website to find updated information or call the number on the back of your insurance card.

  • No, insurance companies are not currently requiring prior authorizations for telehealth services.

  • Yes, at this time, the originating site has been waived.

  • No, at this time, the law signed by President Trump specifically requires the use of an audio and video telecommunication system. If you experience technical difficulties, please call our office.

Informed Consent for Telehealth Services

Please review our Informed Consent for Telehealth Services. You will additionally receive a copy when you receive your appointment confirmation. By accepting our Gastro Health’s invitation to participate in a telehealth visit via an available application (i.e., Zoom, GoToMeeting, etc.), you hereby authorize your Gastro Health provider to use telehealth in the course of your diagnosis and treatment. Download PDF

To find your doctor’s office or a location near you, view our list of locations.